Saturday, April 13, 2013

Ngyia's Auto Repair

We have spent some time with Ngyia and some of his staff at the garage located on 42nd and Thomas Avenue. Ngyia has had a long history of run ins with both Mich and Kris Brogan over the years. He reports that after confronting the Brogans about calling the city on him he was told by Mick that it was true and they would continue to call on him. Ngyia says that he has even had meetings with Mich and Kris Brogan with city officials present and it still didn't stop the harassment. He says that even on nights that there are no cars left on the street he has had calls placed to the city and has had to spend time answering questions from parking officers and other city officials.

Looking into this we also found a neighbor on Thomas Avenue that stated they had received an e-mail from Mick and Kris Brogan asking neighbors to continue to call 311 on Ngyia even though Papas had closed already. So why the hate? Ngyia says he can't understand it and has gotten to the point that he is so far beyond angry with the entire situation! He explained to us that often times returning customers will have car issues over the weekend or in the evening and will have their car brought to his shop and left there. They use to be able to leave the keys in a secure drop box and they often times leave him a voicemail on his business line that the car is sitting there and what needs to be done. Several times when Ngyia has returned to work on Monday mornings he has found three or four cars on the street waiting for him to service them.

Since the big blow up with Mick and Kris Brogan about a year ago Ngyia has sealed up his key drop box, posted a note by it not to leave cars on the street, and has let new and old customers know that he cant have them dropping cars off for service when he is not open for business. Of course not all customers listen or even take the time to read and when they return to a ticket on their car they expect Ngyia to pay for the ticket thus causing him more business issues. Several times he reports that in the course of a normal business day when Papas was still open for business, Mick would be walking back and forth in front of his front window and as cars pulled up he would run outside asking in an angry voice "What business are you here for?" and if it was not for Papas he would hauler and scream expecting them to move the car! In the humor Ngyia is known for he says that one day a very large lady had been yelled at by Mick Brogan and that he thought it was all going to end right there as this women was hollering right back that Mick didn't own Thomas Avenue. In the course of checking out all the leads we had on this story we could not confirm that Kris had used her history of working in the mayors office to call in favors with the parking authority to keep the harassment going, however we did hear this story quite a few times. Of course nobody at the city level wanted to believe this could even happen!

Our family has been doing business with Ngia since the day he opened for business and have never had one bad experience with this man. We have had our kids in the shop waiting room and he has taken time to show them magic tricks and hand out candy. We have never head a word about his temper or of him screaming at customers. We have however not only witnessed Mick and Kris bickering in Papas in front of god and man but we have witnessed Mick screaming at a staff member once causing us to want to flee with children in tow! After reading Micks criminal history and the offence when he was waving a loaded gun in the parking lot of the Wells Fargo Bank we cant help but believe that Mick and Kris are not the best neighbors when they have it in their heads and hearts to come after you!